| E000 | |
| Main Cause | The main thermistor (TH1) has poor contact or an open circuit. The thermal
switch (TP1) has an open circuit. The fixing heater has an open circuit. The
SSR is faulty. The DC controller PCB is faulty. |
Mode of
Detection | | 0000 | After the main power switch is turned on, the temperature detected
by the main thermistor does not reach 70°C. |
|
| Caution | The error must be reset in service mode (COPIER>FUNCTION>
CLEAR>ERR). |
| E001 | |
| Main Cause | The main thermistor (TH1) has a short circuit. The sub thermistor (TH2)
has detected overheating. The SSR is faulty. The DC controller PCB is
faulty. |
| Mode of
Detection | | 0001 | The main thermistor or the sub thermistor has detected about
230°C or higher for 2 sec. | | 0002 | The main thermistor has detected 230°C or higher (hard circuit detection). | | 0003 | The sub thermistor has detected about 236°C or higher. |
|
| Caution | The error must be reset in service mode (COPIER>FUNCTION>
CLEAR>ERR). |
| E002 | |
| Main Cause | The main thermistor (TH1) has poor contact or an open circuit. The thermal
switch (TP1) has an open circuit. The SSR is faulty. The DC controller is
faulty. |
| Mode of
Detection | | 0000 | The temperature of the upper fixing roller does not reach 100°C
within 2 min after it has exceeded 70°C. |
|
| Caution | The error must be reset in service mode (COPIER>FUNCTION>
CLEAR>ERR). |
| E003 | |
| Main Cause | The main thermistor (TH1) has poor contact or an open circuit. The thermal
switch (TP1) has an open circuit. The fixing heater has an open circuit. The
SSR is faulty. The DC controller PCB is faulty. |
| Mode of
Detection | | 0000 | The temperature detected by the main thermistor is 70°C for 2 sec
or more after it has reached 100°C. |
|
| Caution | The error must be reset in service mode (COPIER>FUNCTION>
CLEAR>ERR). |
| E004 | |
| Main Cause | The SSR has a short circuit. The DC controller PCB is faulty. |
| Mode of
Detection | | 0000 | The SSR used to drive the fixing heater is found to have a short circuit
(hard circuit detection). |
|
| Caution | The error must be reset in service mode (COPIER>FUNCTION>
CLEAR>ERR). |
| E005 | |
| Main Cause | The fixing web has been taken up. The fixing web length sensor (PS45) is
faulty. The DC controller PCB is faulty. |
| Mode of
Detection | | 0000 | The length of fixing web that has been taken up is in excess of the
specified length. |
|
| Caution | After replacing the fixing web, be sure to reset the two web counters in service
mode: COPIER>COUNTER>MISC>FIX-WEB and COPIER>
COUNTER>DRBL-1>FX-WEB. |
| E010 | |
| Main Cause | The main motor (M2) is faulty. The DC controller PCB is faulty. |
| Mode of
Detection | | 0000 | The clock pulses do not arrive for 2 secs or more after the main
motor drive signal (MMFG) has been generated. |
|
| E012 | |
| Main Cause | The drum motor (M1) is faulty. The DC controller PCB is faulty. |
| Mode of
Detection | | 0000 | The clock pulses do not arrive for 2 secs or more after the drum
motor drive signal (DMFG) has been generated. |
|
| E013 | |
| Main Cause | The waste toner feedscrew is faulty. The water toner clock sensor (MSW2)
is faulty. The DC controller PCB is faulty. |
| Mode of
Detection | | 0000 | The rotation of the waste toner feedscrew goes out of order, and
the switch (MSW2) is pressed multiple times during a specific period
of time. |
|
| E014 | |
| Main Cause | The fixing motor (M19) is faulty. The DC controller PCB is faulty. |
| Mode of
Detection | | 0000 | The motor clock signal is detected for 2 secs or more continuously
after the fixing motor drive signal has been generated. |
|
| E020 | |
| Main Cause | The hopper connector is left disconnected. The hopper motor (M9/M10) is
faulty. The toner sensor (TS1/TS2) is faulty. The DC controller PCB is
faulty. |
| Mode of
Detection | | 0000 | During printing, the toner supply signal is '0' (absence of toner) for
2 mins. |
|
| E032 | |
| Main Cause | The copy data controller or the remote diagnostic device is faulty. The Main
controller PCB is faulty. |
| Mode of
Detection | | 0001 | Although once connected, the copy data controller or the remote
diagnostic device has become disconnected. |
|
| E061 | |
| Main Cause | The laser shutter is faulty. The laser unit is faulty. The potential measurement
PCB is faulty. The DC controller PCB is faulty. |
| Mode of
Detection | | 0001 | As the result of potential control, the drum surface potential (VL2)
of the white background is about 200 V (generating solid black images). | | 0002 | The primary charging output used for print output and the drum
surface potential after laser output has been made are about 200 V
(generating solid black images). |
|
| E100 | |
| Main Cause | The BD PCB is faulty. The laser unit is faulty. The laser driver PCB is
faulty. The wiring is faulty (short circuit, open circuit). The DC controller
PCB is faulty. |
| Mode of
Detection | | 0001 | In 100 msec after the laser drive signal has been generated, the BD
signal is not detected 50 times or more within 40 msecs. | | 0002 | While the laser is on, the BD signal cycle is found to be outside a
specific range 10 times or more. |
|
| E110 | |
| Main Cause | The laser scanner motor (M15) is faulty. The wiring is faulty (short circuit,
open circuit). The DC controller PCB is faulty. |
| Mode of
Detection | | 0001 | - After the laser scanner motor drive signal has been generated,
the motor ready signal (LMRDY*) does not arrive for 15 secs or
more. (stop → full speed, half-speed → full speed)
- During the period of 'full speed → half speed', the motor ready
signal does not arrive for 60 secs or more after the speed change
signal has been generated.
- During the period of 'full speed rotation', the motor ready signal
is not detected 50 times or more (t intervals of 100 msec).
|
|
| E121 | |
| Main Cause | The controller cooling fan (FM4) is faulty. The wiring is faulty (short circuit,
open circuit). The DC controller PCB is faulty. |
| Mode of
Detection | | 0001 | Although the controller cooling fan (FM4) is being driven, the
clock signal (FM4LCK) does not arrive for 5 secs or more. |
|
| E196 | |
| Main Cause | The EEPROM on the DC controller PCB is faulty. The location of the
EEPROM is wrong. The DC controller PCB is faulty. |
| Mode of
Detection | | 1abb | When data is written to the EEPROM, the data written and the data
read do not match. | | 2abb | When the ID read into the EEPROM and the ID into the ROM are
compared, a mismatch is found. | | 3abb | When ID in the EEPROM and the ID in the ROM are compared
after the main power switch is turned on, a mismatch is found. | | a: | chip Nos. 0 through 5 (0: IC104, 1: IC105, 2: IC109, 3: IC110, 4:
IC127, 5: IC130) | | bb: | chip faulty address (bit) |
|
| E202 | |
| Main Cause | The scanner HP sensor (PS39) is faulty. The scanner motor (M3) is faulty.
The reader controller PCB is faulty. |
| Mode of
Detection | | 0001 | The scanner HP sensor does not turn off even when the scanner has
been moved 40 mm forward after the main power switch has been
turned on or the Start key has been pressed. | | 0002 | The scanner HP sensor does not turn on even when the scanner has
been moved 450 mm in reverse. |
|
| Caution | No code is indicated, and keys are locked.
The code may be checked in service mode (COPIER>DISPLAY>ERR). |
| E204 | |
| Main Cause | The ADF controller PCB is faulty. The reader controller PCB is faulty. |
| Mode of
Detection | | 0001 | During printing, the image leading edge signal does not arrive from
the ADF. |
|
| Caution | No code is indicated, and keys are locked.
The code may be checked in service mode (COPIER>DISPLAY>ERR). |
| E220 | |
| Main Cause | The lamp inverter PCB is faulty. The reader controller PCB is faulty. |
| Mode of
Detection | | 0001 | The lamp inverter PCB is found to have a fault. |
|
| E225 | |
| Main Cause | The scanning lamp (xenon tube) is faulty. The inverter PCB is faulty. The
CCD/AP PCB is faulty. The reader controller PCB is faulty. |
| Mode of
Detection | | 0000 | A specific signal level cannot be attained by CCD gain correction
at power-on. | | 0002 | The edge gain correction value changed more than a specific level
compared with the correction value used for the preceding sheet. |
|
| E240 | |
| Main Cause | The main controller PCB. The DC controller PCB is faulty. |
| Mode of
Detection | | 0000 | An error has occurred in the communication between the main
controller PCB and the CPU of the DC controller PCB. |
|
| E243 | |
| Main Cause | The control panel CPU PCB is faulty. The main controller PCB is faulty. |
| Mode of
Detection | | 0000 | An error has occurred in communication between the CPU of the
control panel CPU PCB and the main controller P |
|
| E248 | |
| Main Cause | The EEPROM on the reader controller PCB is faulty. The reader controller
PCB is faulty. |
| Mode of
Detection | | 0001 | The ID read into the EEPROM when the main power switch has
been turned on and the ID in the ROM do not match. | | 0002 | When data is written into EEPROM, the data written and the data
read do not match. | | 0003 | When data is written, the ID in the EEPROM and the ID in the
ROM are found not to match. |
|
| E302 | |
| Main Cause | The CCD/AP PCB is faulty. The wiring is faulty (short circuit, open circuit).
The reader controller PCB is faulty. |
| Mode of
Detection | | 0001 | During shading, the reader controller PCB does not end shading in
1 sec. | | 0002 | In stream reading, the edge white accumulation (processing) does
not end after a period of 10 secs. |
|
| E601 | |
| Main Cause | The wiring is faulty (short circuit, open circuit). The hard disk drive is
faulty. The DC controller PCB is faulty. The main controller PCB is faulty. |
| Mode of
Detection | | 0000 | The main controller PCB has detected an error in control data
while an image was transmitted between the main controller PCB
and the hard disk drive. | | 0001 | The main controller PCB has found an error in the control data in
transfer of images between main controller PCB and the DC controller
PCB. |
|
| E602 | |
| Main Cause | The wiring is faulty (short circuit, open circuit). The hard disk drive is
faulty. The main controller PCB is faulty. |
| Mode of
Detection | | 0001 | A mount error was detected when the hard disk was started up
from the boot ROM. | | 0002 | A data read error (from the hard disk) was detected when the hard
disk was started from the boot ROM. |
|
| E607 | |
| Main Cause | The hard disk fan (FM7) is faulty. The wiring is faulty (short circuit, open
circuit). The DC controller PCB is faulty. |
| Mode of
Detection | | 0000 | While the hard disk fan (FM7) is being driven, the clock signal
(FM7CLK) does not arrive for 5 secs or more. |
|
| E677 | |
| Main Cause | The various printer board (accessories) are faulty. The main controller PCB
is faulty. |
| Mode of
Detection | | 0001 | An error has occurred in the communication between the various
printer boards (accessories) and the main controller PCB. |
|
| E710 | |
| Main Cause | The DC controller PCB is faulty. The reader controller PCB is faulty.
The main controller PCB is faulty. |
| Mode of
Detection | | 0001 | When the main power is turned on, the IPC (IC5021) on the reader
controller PCB cannot be initialized. | | 0002 | When the main power is turned on, the IPC (IC120) on the DC
controller PCB cannot be initialized. | | 0000 | When the main power is turned on, the IPC (IC1003) on the main
controller PCB cannot be initialized. |
|
| E711 | |
| Main Cause | The connector is not connected properly. The remote diagnostic device PCB
is faulty. The copy data controller PCB is faulty. The ADF controller PCB is
faulty. The ADF controller PCB is faulty. The finisher controller PCB is
faulty. |
| Mode of
Detection | | 0001 | Data has been written to the error register of the IPC (IC5021) on
the reader controller PCB four times or more within 1.5 secs. | | 0002 | Data has been written to the error register of the IPC (IC120) on
the DC controller PCB four times or more within 2 sec | | 0003 | Data has been written to the error register of the IPC (IC1003) of
the main controller PCB four times or more within 2 secs. |
|
| E712 | |
| Main Cause | The connector is not connected properly. The ADF 24-V power supply is
faulty. The ADF controller PCB is faulty. The reader controller PCB is
faulty. |
| Mode of
Detection | | 0001 | Communication does not resume in 3 secs after data has been written
to the error register of the communication IC (IPC) of the ADF
controller PCB. | | 0002 | The transmission bit is not enabled after a period of 10 sec at the
sync register of the IPC (IC5021) on the reader controller PCB. |
|
| E713 | |
| Main Cause | The connector is not connected properly. The finisher accessories power
supply PCB is faulty. The finisher controller PCB is faulty. The DC controller
PCB is faulty. |
| Mode of
Detection | | 0000 | The communications IC (IPC) on the finisher controller has gone
out of order. |
|
| E717 | |
| Main Cause | The wiring is faulty (short circuit, open circuit). The copy data controller or
the remote diagnostic device is faulty. The main controller PCB is faulty. |
| Mode of
Detection | | 0001 | The copy data controller or the NE controller is out of order or an
open circuit has been detected. |
|
| Caution | The error must be reset in service mode (COPIER>FUNCTION>
CLEAR>ERR). |
| E719 | |
| Main Cause | The wiring is faulty (short circuit, open circuit). The coin vendor is faulty.
The main controller PCB is faulty. |
| Mode of
Detection | | 0001 | The wiring is faulty (short circuit, open circuit). The coin vendor is faulty.
The main controller PCB is faulty. |
|
| Caution | The error must be reset in service mode (COPIER>FUNCTION>
CLEAR>ERR). |
| E732 | |
| Main Cause | The connector has poor contact. The reader controller PCB is faulty. |
| Mode of
Detection | | 0001 | The main controller PCB has detected an error in the communication
between the reader controller PCB and the main controller
PCB. |
|
| E733 | |
| Main Cause | The connector has poor contact. The DC controller PCB is faulty. |
| Mode of
Detection | | 0001 | The main controller PCB has detected an error in the communication
between the DC controller PCB and the main controller PCB. |
|
| E740 | |
| Main Cause | The LAN card is faulty. The main controller PCB is faulty. |
| Mode of
Detection | | 0001 | An error is detected on the LAN card at power-on (with the card
inserted). | | 0002 | A MAC address is found to be faulty. | | 0003 | The LAN card register cannot be read. |
|
| E741 | |
| Main Cause | The PCI bus connection is not proper. The main controller PCB is faulty. |
| Mode of
Detection | | 0000 | An error has occurred in the PCI bus. |
|
| E742 | |
| Main Cause | The RIP1 board (accessory) is faulty. The main controller PCB is faulty. |
| Mode of
Detection | | 0000 | An error has been detected by self diagnosis of the RIPI board. |
|
| E743 | |
| Main Cause | The connector has poor contact. The main controller PCB is faulty. |
| Mode of
Detection | | 0000 | The reader controller PCB has detected an error in the communication
between the main controller PCB and the reader controller
PCB. |
|
| E804 | |
| Main Cause | The wiring is faulty (short circuit, open circuit). The DC power supply fan
(FM6) is faulty. The DC controller PCB is faulty. |
| Mode of
Detection | | 0000 | While the DC power supply fan is being driven, the clock signal
(FM6CLK) does not arrive for 5 secs or more. |
|
| E805 | |
| Main Cause | The wiring is faulty (short circuit, open circuit). The feed fan (FM1) is
faulty. The heat discharge fan (FM3) is faulty. The DC controller PCB is
faulty. |
| Mode of
Detection | | 0001 | While the heat discharge fan is being driven, the clock signal
(FM3CLK) does not arrive for 5 secs or more. | | 0002 | While the feed fan is being driven, the clock signal (FM1CLK)
does not arrive for 5 secs or more. |
|
| E824 | |
| Main Cause | The wiring is faulty (short circuit, open circuit). The primary charging
assembly
cooling fan (FM2) is faulty. The DC controller PCB is faulty. |
| Mode of
Detection | | 0000 | While the primary charging assembly cooling fan is being driven,
the clock signal (FM2CLK) does not arrive for 5 secs or more. |
|
| Self Diagnosis of the ADF |
|---|
| E412 | |
| Main Cause | The cooling fan (FM1) is faulty. The ADF controller PCB is faulty. |
| Mode of
Detection | | 0001 | While the cooling fan is being driven, the lock signal (FMLCK)
arrives for 100 msec or more. |
|
| E420 | |
| Main Cause | The EEPROM is faulty. The ADF controller PCB is faulty. |
| Mode of
Detection | | 0001 | When the host machine's power switch is turned on, the backup
data of the EEPROM cannot be read or the data, if read, has an error. |
|
| E421 | |
| Main Cause | The EEPROM is faulty. The ADF controller PCB is faulty. |
| Mode of
Detection | | 0001 | Backup data cannot be written to the EEPROM or the data, if written,
has an error. |
|
| E422 | |
| Main Cause | The IPC communication has an error. The communication line has an open
circuit. The ADF controller PCB is fau |
| Mode of
Detection | | 0001 | While the machine is in standby, the communication with the host
machine has been interrupted for 5 secs or more. or, while the machine
is in operation, the communication with the host machine has
been interrupted for 0.5 sec or more. |
|
| E512 | |
| Main Cause | The delivery motor clock sensor (PI10) is faulty. The delivery motor (M2)
is faulty. The finisher controller PCB is faulty. |
| Mode of
Detection | | 0001 | When operation starts, as many clocks as needed do not arrive
from the delivery motor clock sensor. | | 0002 | No clock pulse arrives while paper is being moved over a distance
of 200 mm. |
|
| E530 | |
| Main Cause | The alignment plate home position sensor (PI6) is faulty. The alignment
motor (M3) is faulty. The finisher controller PCB is faulty. |
| Mode of
Detection | | 0001 | The alignment plate does not leave home position when the alignment
motor has been driven for 2 se | | 0002 | The alignment plate does not return to home position when the
alignment motor has been driven for 2 secs. |
|
| E531 | |
| Main Cause | The stapler home position detecting switch (MS7) is faulty. The stapler motor
(M6) is faulty. The finisher controller PCB is faulty. |
| Mode of
Detection | | 0001 | The stapler does not leave home position when the stapler motor
has been driven for 0.5 sec. | | 0002 | The stapler does not return to home position when the stapler motor
has been driven for 0.5 sec. |
|
| E532 | |
| Main Cause | The stapler shift home position sensor (PI7) is faulty. The stapler shift motor
(M4) is faulty. The finisher controller PCB is faulty. |
| Mode of
Detection | | 0001 | The stapler unit does not leave home position when the stapler shift
motor has been driven for 4 secs. | | 0002 | The stapler unit does not return to home position when the stapler
shift motor has been driven for 4 secs. |
|
| E590 | |
| Main Cause | The punch home position sensor (PI3P) is faulty. The punch motor (M1P)
is faulty. The punch driver PCB is faulty. |
| Mode of
Detection | | 0001 | The puncher does not leave home position when the punch motor
has been driven for 200 msecs. | | 0002 | The puncher does not return to home position when the punch motor
has been driven for 200 msecs. |
|
| E593 | |
| Main Cause | The horizontal registration home position sensor (PI1P) is faulty. The
horizontal
registration motor (M1P) is faulty. The punch driver PCB is faulty. |
| Mode of
Detection | | 0001 | The puncher does not leave home position when the horizontal registration
motor has been driven for 4 secs. | | 0002 | The puncher does not return to home position when the horizontal
registration motor has been driven for 4 secs. |
|
| E5F3 | |
| Main Cause | The alignment home position sensor (PI5S) is faulty. The alignment motor
(M5S) is faulty. The saddle stitcher controller PCB is faulty. |
| Mode of
Detection | | 0001 | The alignment plate home position sensor does not turn on when
the alignment motor has been driven for 0.5 sec (initially, driven
for about 1.7 sec). | | 0002 | The alignment plate home position sensor does not turn off when
the alignment motor has been driven for 1 sec. |
|
| E5F4 | |
| Main Cause | The stitch home position sensor (rear, MS5S) is faulty. The stitch motor
(rear, M6S) is faulty. The saddle stitcher controller PCB is faulty. |
| Mode of
Detection | | 0001 | The stitcher home position sensor (rear) does not turn off when the
stitch motor (rear) has been rotated CW for 0.5 sec or more. | | 0002 | The stitch home position sensor (rear) does not turn on when the
stitch motor (rear) has been rotated CCW for 0.5 sec or more. |
|
| E5F5 | |
| Main Cause | The stitch home position senor (front, MS7S) is faulty. The stitch motor
(front, M7S) is faulty. The saddle stitcher controller PCB is faulty. |
| Mode of
Detection | | 0001 | The stitch home position sensor (front) does not turn off when the
stitch motor (front) has been rotated CW for 0.5 sec or more. | | 0002 | The stitch home position sensor (front) does not turn on when the
stitch motor (front) has been rotated CCW for 0.5 sec or more. |
|
| E5F9 | |
| Main Cause | The inlet door switch (MS1S) is faulty. The front door switch (MS2S) is
faulty. The delivery door switch (MS3S) is faulty. The saddle stitch controller
PCB is faulty. |
| Mode of
Detection | | 0001 | When the inlet cover, front cover, and the delivery cover are found
to be closed, the inlet door switch detects an open condition for 1
sec or more from the start of the initial rotation of the host machine
or the start of printing. | | 0002 | When the inlet cover, front cover, and delivery cover are found to
be closed, the front door switch detects an open condition for 1 sec
or more after the start of the initial rotation of the host machine or
the start of printing. | | 0003 | When the inlet cover, front cover, and delivery cover are found to
be closed, the delivery door switch detects an open condition for 1
sec or more from the start of the initial rotation of the host machine
or the start of printing. |
|
